Shipping InformationAt Maroocraft, we aim to offer you the best shipping option. 1. Can Maroocraft ship to my country?We ship to almost every country in the world except the following ones, due to shipping restrictions. We’re sorry and will keep working on this.· Philippines· Indonesia· Cuba· Iran· Sudan· Syria2. How much does shipping cost?Except for some remote areas, we offer free shipping.3. How long will it take for my order to arrive?Total delivery time = Processing time + Shipping time
(Not including customs delays, weekends, holidays, and any unforeseen circumstances)
Processing Time: 2-5 business days
Standard Shipping Time: 10-20 business days
For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.4. How may I track my order?Once your order is shipped, we will send you an email with the corresponding information. After that, you will be able to track your order at .
PS. Please allow 1-2 business days for tracking information to be available.5. What if the package doesn’t arrive?If you don’t get your package 30 days after it was shipped, please contact us at: gardennia937@gmail.com. We’ll either resent a new one to you or give you a full refund.Shipping and Monitoring ProcessesAt Maroocraft, we aim to offer you the best shipping and monitoring options. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you within our business hours.Second-stage logistics modelYour order will be shipped from Xiangxi to the monitoring center of Changgsha and the second stage of logistics will be shipped to you from Changgsha. In this process, our particular monitoring process will make sure that your package is well delivered and protected. After passing all the required quality checks, it will be shipped to your desired location as quickly as possible. You will receive 2 emails about these 2 stages of delivery. About monitor centerKey points including packages, and main products will be carefully tested, making sure that you can receive our best products and delivery services. Specifically, professional, disposable, and nitrile powder-free gloves are expected to be used by professors for our quality inspection. Facebook: @
E-Mail: gardennia937@gmail.com About monitor centerKey points including packages, and main products will be carefully tested, making sure that you can receive our best products and delivery services. Specifically, professional, disposable, and nitrile powder-free gloves are expected to be used by professors for our quality inspection. Several photos of this process from different angles will be taken and attached to the second email, like pictures shown below.Facebook: @
E-Mail: gardennia937@gmail.com Payment InformationPricing and CurrencyItem prices may vary depending on the country and region the order is being shipped to, as well as the currency being used to pay for the item(s).Payment MethodPlease note: only one method of payment will be accepted per transaction.You must comply with the terms of all agreements between you and any third-party payment processors, and if you have any disputes regarding the processing of your payment you must deal directly with those third parties to resolve the disputes. You authorize to charge all amounts to the payment method details you provide to us. You represent and warrant that each credit card or other payment method you use for payment to us belongs to you, and you have the right to charge all such payments on the credit card or other payment method.Payment Error TroubleshootingIf you receive one of the following error messages while attempting to check out, please refer to the instructions below:Error CodeSolutionTransaction cannot be processedContact your bank so they may authorize the transaction.Transaction cannot be processed, contact Customer CareContact your bank so they may authorize the transaction. If the issue persists, contact our Customer Care team.Error codes beginning with 4Contact your bank before attempting another checkout, or try a different payment method50000Contact your bank before attempting another checkout, or try a different payment method50001Contact your bank so they may authorize the transaction. If the issue persists, contact our Customer Care team.Error codes beginning with 6Wait 15 minutes and attempt again. If the issue persists, contact our Customer Care team. Payment PolicyWe accept a number of secure and convenient payment methods: 1. Pay With PaypalWhen you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password. If you are already a PayPal customer, you can log in with your user data and make a payment. Are you a newcomer to PayPal? You can then log in as a guest or open your PayPal account and confirm your payment. 2. Pay With Credit/Debit CardWe accept Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, Meta Pay, iDeal. Please note that Anifurry.com does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.