Privacy Policy
We collect the minimum needed to send you jewelry — and nothing for its own sake.
Our commitment
Protecting your privacy is a priority. This policy explains what information we collect, why we collect it, and the choices you have. It applies to every visitor and customer of this website.
Information we collect
We collect only the information necessary to:
- Process your orders
- Ship your products
- Provide customer support
- Improve your website experience
This may include your name, email address, delivery address, and order details. Payment information is handled entirely by our payment provider — we never see or store card numbers.
GDPR compliance
We respect the requirements of the European General Data Protection Regulation (GDPR). Where the GDPR applies, you have the right to access, correct, delete, or restrict the use of your personal data, and to withdraw consent at any time.
Data protection
Your personal information is stored securely and accessed only where necessary to operate our store, fulfil orders, and support you. We use appropriate technical and organisational measures to protect it.
We never sell your data
We never sell customers’ personal data to third parties. We do not share your information for advertising purposes.
Cookies and analytics
We use a small number of cookies to keep the site working — remembering your cart and keeping you signed in — and optional analytics to understand how the site is used so we can improve it. You can control optional cookies at any time. Read more on our Cookies page.
Your rights and contact
To request a copy of your data, ask for corrections, or make any privacy request, write to privacy@lumera.com. We answer within 30 days.
